#socialPA

SocialPA
Status: 
ongoing
Period: 
October 2010 - present
Funding organization: 

Internal funding

Person(s) in charge: 

Giovanni Arata (project manager)

Executive summary: 

The project aims at analyzing how Italian local Governmental Agencies use Twitter and Facebook. Through time, a large dataset has been created, fostering further research by other scholars and firms, and algorithmic tools have been developed to help searching and cataloging of governmental agencies on both social media platforms.

Background: 

Governmental agencies are flowing to social media platforms, especially to Facebook, Twitter and YouTube. However, little research has been conducted with regards to the proficiency and actual practices of public organizations online - and no data were actually available about Italian ones before #socialPA was started in 2010.

Objectives: 

Last Update: 2013-11-20; Next Expected Update: 2015-03-31

The project aims at providing quantitative and qualitative evidence about the activities of local Governmental Agencies on social media. Data have consequently been gathered with regard to: the overall numbers of the phenomenon, the emerging trends, the legal and organizational issues associated to social media usage by Public Bodies.

Results: 

Last Update: 2013-11-20; Next Expected Update: 2015-03-31

The main outputs of the project are the reports, which are released on a yearly basis. 4 Annual papers have been released so far, 3 of which are available at the Nexa Publications: http://nexa.polito.it/publications. One of them has also been traslated to English and is currently available at: http://www.slideshare.net/nessuno2001/twitterpa2011englishvers. Moreover, an app has been developed to help the searching and cataloging of governmental agencies onto Facebook databases.

Related Publications:
Fiorenza Oppici, Juan Carlos De Martin, Federico Morando, Simone Basso, Giuseppe Futia
26 March 2014
Nexa Working Paper No 2014-1
A cura di Giovanni Arata
10 July 2013
Quanti sono e cosa fanno gli enti locali italiani su Facebook
Giovanni Arata
28 November 2012
Quante sono e cosa fanno le PA italiane su Twitter
Giovanni Arata
22 May 2012
Quanti sono e cosa fanno gli enti locali su Facebook
Giovanni Arata
14 November 2011
Quanti sono e cosa fanno gli enti locali italiani su Twitter